Hospitality consulting and hotel management · Spain and the Mediterranean
Better hospitality.
Stronger businesses.
Independent hospitality consulting and hotel leadership for boutique, independent and seasonal hotels ready to perform better.
Philosophy
Hospitality is a service. It is also a business.
A hotel doesn't improve because of a report that sits in a drawer. It improves when strategy becomes procedure, procedure becomes a team that follows it, and the team produces numbers the owner can read.
HOTELLISH works on all three at once: we understand the business, put the operation in order, and stay on to run it when needed.
Services
Four ways to work with your hotel
- 01Hotel managementInterim management, general manager as a service and operational oversight. Full management with specialist partners, on request.
- 02Hospitality consultingOperational audits, performance reviews, team structure, concept and repositioning.
- 03Pre-openingStrategy, budget, procedures and the opening team, so you open on time and to the right standard.
- 04PerformanceLabour, F&B and waste cost control, operational KPIs and guest experience.
More than 15 years leading luxury hotels.
Founder-led
A general manager's judgement. A consultant's perspective.
Javier Vaccaro has spent more than fifteen years running boutique hotels, wine lodges and a Relais & Châteaux property. HOTELLISH grew out of that experience: knowing what owners need to see in the numbers, and what teams need to hold the standard.
Read the full profile →Approach
From diagnosis to delivery
- 01
Understand
The owner's goals, the property and its market.
- 02
Evaluate
Operations, costs, team and guest experience.
- 03
Define
A plan with priorities, owners, deadlines and KPIs.
- 04
Execute
Implementation with your team, or hands-on leadership of the hotel.
Who we work with
Four starting points
Independent owners
Your hotel depends on you and isn't performing as it should.
Talk about your hotel →Investors
Operational control and independent judgement without being on site.
Oversight for investors →Operating hotels
Costs, team or service that have drifted out of control.
Request a review →New developments
An opening that has to land on time and done right.
Plan an opening →
Confidential conversation
Let's make your hotel perform better.
Tell us where you stand. You'll get a personal reply within 48 working hours.
Start a conversation