A consultancy that knows how hotels run.
HOTELLISH combines a consultant's strategic view with the experience of someone who has run hotels day to day.
How we see hospitality
A good hotel isn't the sum of good intentions. It's a system: clear standards, people who know them, processes that support them, and numbers that show whether they work. When one piece fails, guests notice before the P&L does.
Principles
Understand first, advise second.
No recommendation before we know the hotel from the inside.
Few priorities, well executed.
A plan the team can deliver beats a hundred recommendations.
Numbers and service together.
A saving that hurts the guest experience isn't a saving.
Independence.
We take no supplier commissions and sell no products; the owner's interest is our only reference point.
Discretion.
Every project is handled confidentially, from the first conversation.
The founder
Javier Vaccaro
Javier Vaccaro has spent more than fifteen years leading luxury and lifestyle hotels: boutique properties, wine lodges and a Relais & Châteaux hotel. His experience spans general management, front office, housekeeping, quality control and labour, F&B and waste cost control, as well as openings and repositioning. He now runs HOTELLISH from Mallorca, working with hotels across Spain and the Mediterranean.
How we work
HOTELLISH works directly with the owner or their representative. When a project calls for it —revenue, accounting, recruitment, procurement— we bring in specialist partners, coordinated by HOTELLISH, with a single point of contact for the client.
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